Dragons Wrath PC reserves the right to substitute any product at any time, as long as the product is of equal or greater value that the one being substituted. PC work done through the Instant Housecall system is a payment before service system. You may be paying for a resolution to a problem, advice, step by step instruction or some other service, and we do not charge on that basis. WE CHARGE BY THE HOUR FOR ANY SERVICES RENDERED. Please make sure that you read all of the Terms and Conditions of anything that you agree to, before you agree to it... duh.